OUR CARE
Person-Centred Dementia Care
We See the Person, Not Just the Diagnosis
One in four of us will be touched by dementia. If someone you love is living with dementia, you're likely feeling worried, perhaps overwhelmed, maybe even guilty about what comes next. We understand. We've walked this path ourselves – our story began when we cared for our grandfather who lived with dementia.
That experience taught us the power of familiarity and patience. Values that shape how we care for people living with dementia today.
Person-Centred Dementia Care
Our Care
Why our Dementia care is different
Familiar faces, every single day
Consistency is essential for people living with dementia. Many of our team have been with us for years, so your loved one sees the same friendly faces and hears the same reassuring voices each day.
We see the whole person
Dementia doesn't define someone. We take time to learn about who people really are, their history, their personality, what brings them joy. Margaret still loves her garden. Tom lights up when he talks about his Navy days. Betty makes everyone laugh with her quick wit.
Environments designed for dementia
Our homes are thoughtfully designed to support people living with dementia. Clear sight lines so people can see where they're going. Memory boxes outside bedroom doors. Quiet spaces when the world feels too much.
Specialist training, genuine compassion
Every member of our team receives dementia care training, from understanding how dementia affects perception to supporting communication with patience and empathy. But we know training alone isn’t enough; genuine compassion and connection matter just as much.
Questions families ask us
Can my loved one still have independence?
Absolutely. We support people to do as much as they can for themselves for as long as possible. If someone can dress themselves with prompts, we prompt. If they can make choices, we offer choices. Maintaining independence and autonomy is central to dignity and wellbeing.
What if they don't settle in?
Moving anywhere new is unsettling, especially for someone with dementia. We expect a period of adjustment and work closely with families during this time. We bring familiar items from home, maintain established routines where possible, and introduce changes gradually. Most people settle within a few weeks once they recognise faces and feel safe.
How will you know if their needs change?
Our team see your loved one every day. They'll notice subtle changes – appetite, mood, mobility, communication. We monitor carefully and keep detailed records. If we have any concerns, we'll contact you and the GP promptly. Care plans are reviewed regularly and adjusted as needed.
Can people with advanced dementia still have quality of life?
Yes. Even in later stages, people can experience comfort, connection and moments of peace. Our focus shifts to sensory experiences, gentle touch, familiar music, and simply being present. We ensure dignity, manage pain, and create moments of calm. Quality of life looks different in advanced dementia, but it's absolutely still possible.
DON’T TAKE OUR WORD
Hear from our families
We're proud to be recognised in the carehome.co.uk Top 20 awards
FOR PEACE OF MIND
Our approach to dementia care
Person-centred care plans
Every person's experience of dementia is unique. We create detailed care plans based on life history, preferences, routines and what works for that individual. These aren't filed away – they're living documents that our team refers to daily and update as needs change.
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Meaningful activities and engagement
Keeping engaged and active supports wellbeing. We offer activities shaped by each person’s interests, from music and gardening to baking and reminiscence. What matters most are the small things; a familiar tune, the smell of baking, or the comfort of a well-loved chair.
Supporting families too
Watching someone you love change is incredibly hard, and we’re here for you too. We’ll keep you updated, talk honestly about what’s happening, and support you through every decision. We also work closely with GPs, nurses and therapists so every aspect of care feels joined up.
If you're exploring dementia care options, we're here to talk it through with you.
Come and see one of our homes. Meet the team who'd be caring for your loved one. Watch how they interact with people living with dementia. See the environment. Have a cup of tea and ask every question on your mind.
